Lecturer Support and Their Performance at Universities: Mediating Role of Commitment

Authors

  • Sarkhel Shawkat Mohammed College of Public Administration and Natural Resources Management, Charmo University, Suleymaniyah, Iraq, Business and Management Department, Tishk International University, Suleymaniyah, Iraq

DOI:

https://doi.org/10.23918/ijsses.v8i2p53

Keywords:

Perceived Co-Worker Support, Perceived Supervisor Support, Perceived Organizational Support, Affective Commitment, Continues Commitment, Academic Performance

Abstract

Perceived support and commitment feelings are vital factors for improved performance. In this respect, the current study aims to investigate the key role of perceived co-worker support (PCS), perceived supervisor support (PSS), and perceived organizational support (POS) on lecturer’s affective commitment (AC) and continuous commitment (CC), and in turn on their academic performance. To do this, a survey questionnaire was developed and distributed amongst various university faculties in the Kurdistan Region of Iraq. In total, 204 data points were collected. Based on the results, it has been observed that perceived co-worker support and perceived organizational support have significant impact on continuous commitment. Additionally, perceived co-worker support and perceived supervisor support were shown to have significant positive impact on university faculties’ performance.

References

Allen, N. J., & Meyer, J. P. (1996). Affective, continuance, and normative commitment to the organization: An examination of construct validity. Journal of Vocational Behavior, 49(3), 252-276.

Altun, M. (2017). The effects of teacher commitment on student achievement. International Journal of Social Sciences & Educational Studies, 3(3), 51.

Altun, M., & Tahir, R. (2020). Motivational Techniques in EFL Classrooms in the Universities of Kurdistan. International Journal of Social Sciences & Educational Studies, 7(1), 88-94.

Angle, H. L., & Lawson, M. B. (1994). Organizational commitment and employees’ performance ratings: Both type of commitment and type of performance count. Psychological Reports, 75(3_suppl), 1539-1551.

Aube, C., Rousseau, V., & Morin, E. M. (2007). Perceived organizational support and organizational commitment. Journal of Managerial Psychology, 22(5), 479-495.

Bishop, J. W., Scott, K. D., & Casino, L. S. (1997). The differential effects of team commitment and organizational commitment on job performance and intention to quit. Paper presented at the Annual Meeting of the Academy of Management, Boston.

Borman, W. C., & Motowidlo, S. M. (1993). Expanding the criterion domain to include elements of contextual performance.

Budur, T. (2018). The impact of Al-Ghazali’s virtues on organizational commitment and performance: A case Study at private education institutions in Kurdistan Region of Iraq. Icabep, Erbil-Iraq, 2, p21.

Budur, T., & Demir, A. (2019). Leadership perceptions based on gender, experience, and education. International Journal of Social Sciences & Educational Studies, 6(1), 142–154.

Budur, T., & Poturak, M. (2021). Transformational leadership and its impact on customer satisfaction. Measuring mediating effects of organisational citizenship behaviours. Middle East Journal of Management, 8(1), 67-91.

Budur, T., Demir, A., & Cura, F. (2021). University Readiness to Online Education during Covid-19 Pandemic. International Journal of Social Sciences and Educational Studies, 8(1), 180-200.

Caplan, R. D., Cobb, S., French, J. R. P., Jr., Harrison, R. V., & Pinneau, S. R., Jr. (1975). Job demands and worker health: Main effects and occupational differences (U.S. Department of Health, Education, and Welfare HEW Publication No. 75–160). Ann Arbor: Institute for Social Research, University of Michigan.

Casper, W. J., Harris, C., Taylor-Bianco, A., & Wayne, J. H. (2011). Work–family conflict, perceived supervisor support and organizational commitment among Brazilian professionals. Journal of Vocational Behavior, 79(3), 640-652.

Celik, B. (2020). An investigation of the attitudes of teachers on the use of newspapers in the teaching of Turkish as a foreign language according to some variables. International Journal of Social Sciences & Educational Studies, 7(3), 130-147.

Celik, B., & Yildiz, Y. (2017). Commitment to the teaching profession. International Journal of Social Sciences & Educational Studies, 4(2), 93-97.

Chiaburu, D. S., & Harrison, D. A. (2008). Do peers make the place? Conceptual synthesis and meta-analysis of co-worker effects on perception, attitudes, OCBs, and performance. Journal of Applied Psychology, 93, 1082-1103.

DeConinck, J. B., & Johnson, J. T. (2009). The effects of perceived supervisor support perceived organizational support, and organizational justice on turnover among salespeople. Journal of Personal Selling & Sales Management, 29(4), 333-350.

Demir, A. (2020). Impact of Internal Marketing on the Customer Perceptions in SMEs. International Journal of Services and Operations Management. DOI: 10.1504/IJSOM.2020.10033103

Demir, A., & Budur, T. (2019). Roles of leadership styles in corporate social responsibility to non-governmental organizations (NGOs). International Journal of Social Sciences & Educational Studies, 5(4), 174-183.

Demir, A., Budur, T., & Heshmati, A. (2020). Antecedents of trust, corporate image, and switching costs: A case in telecommunication services in Kurdistan Region of Iraq. International Journal of Mobile Communications. DOI: 10.1504/IJMC.2021.10030758

Demir, A., Budur, T., Hiwa, M., & Heshmati, A. (2021). Links between Knowledge Management and Organizational Sustainability: Does the ISO 9001 certification have an effect? Knowledge Management Research & Practice (TKMR), Doi: 10.1080/14778238.2020.1860663

Demir, A., Maroof, L., Khan, N. U. S., & Ali, B. J. (2020). The role of E-service quality in shaping online meeting platforms: a case study from higher education sector. Journal of Applied Research in Higher Education. DOI: 10.1108/JARHE-08-2020-0253

Dinc, M. S. (2017). Organizational commitment components and job performance: Mediating role of job satisfaction. Pakistan Journal of Commerce and Social Sciences (PJCSS), 11(3), 773-789.

Dirks, K. T., & Ferrin, D. L. (2002). Trust in leadership: Meta-analytic findings and implications for research and practice. Journal of Applied Psychology, 87(4), 611-628.

Durmaz, O. (2017). Investigation of the motivation parameters in health care establishments. International Journal of Social Sciences & Educational Studies, 3(4), 44-53.

Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (1990). Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75(1), 51-59.

Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L., & Rhoades, L. (2002). Perceived supervisor support: contributions to perceived organizational support and employee retention. Journal of Applied Psychology, 87(3), 565.

Elnaga, A., & Imran, A. (2013). The effect of training on employee performance. European journal of Business and Management, 5(4), 137-147.

Feldman, D. C., & Thomas, D. C. (1992). Career management issues facing expatriates. Journal of International Business Studies, 23(2), 271-293.

Ferres, N., Connell, J., & Travaglione, A. (2004). Co‐worker trust as a social catalyst for constructive employee attitudes. Journal of Managerial Psychology, 19(6), 608-622.

Fuller, J. B., Barnett, T., Hester, K., & Relyea, C. (2003). A social identity perspective on the relationship between perceived organizational support and organizational commitment. The Journal of Social Psychology, 143(6), 789-791.

Gentry, W. A., Kuhnert, K. W., Mondore, S. P., & Page, E. E. (2006). The influence of supervisory-support climate and unemployment rate on part-time employee retention. Journal of Management Development, 26(10), 1005-1022.

Guzzo, R. A., Noonan, K. A., & Elron, E. (1994). Expatriate managers and the psychological contract. Journal of Applied Psychology, 79, 617–626.

Hochschild, A. R. (2012). The managed heart: Commercialization of human feeling. Univ of California Press.

Hochwarter, W. A., Witt, L. A., Treadway, D. C., & Ferris, G. R. (2006). The interaction of social skill and organizational support on job performance. Journal of Applied Psychology, 91(2), 482-489.

Hutchison, S. (1997). A path model of perceived organizational support. Journal of Social Behavior and Personality, 12(1), 159-174.

Imran, M. Y., Elahi, N. S., Abid, G., Ashfaq, F., & Ilyas, S. (2020). Impact of perceived organizational support on work engagement: Mediating mechanism of thriving and flourishing. Journal of Open Innovation: Technology, Market, and Complexity, 6(3), 82.

Kalidass, A., & Bahron, A. (2015). The relationship between perceived supervisor support, perceived organizational support, organizational commitment and employee turnover intention. International Journal of Business Administration, 6(5), 82-89.

Kavlu, A. (2020). Professional Development Needs of Private and Public High Schools EFL Teachers in Erbil-Kurdistan. International Journal of Social Sciences & Educational Studies, 7(3), 191.

Korczynski, M. (2003). Communities of coping: collective emotional labour in service work. Organisation, 10, 55-79.

Kottke, J. L., & Sharafinski, C. E. (1988). Measuring perceived supervisory and organizational support. Educational and Psychological Measurement, 48, 1075-1079.

Limpanitgul, T., Robson, M. J., Gould-Williams, J., & Lertthaitrakul, W. (2013). Effects of co-worker support and customer cooperation on service employee attitudes and behaviour: Empirical evidence from the airline industry. Journal of Hospitality and Tourism Management, 20, 23-33.

Loi, R., Hang‐Yue, N., & Foley, S. (2006). Linking employees’ justice perceptions to organizational commitment and intention to leave: The mediating role of perceived organizational support. Journal of Occupational and Organizational Psychology, 79(1), 101-120.

Lynch, P. D., Eisenberger, R., & Armeli, S. (1999). Perceived organizational support: Inferior versus superior performance by wary employees. Journal of Applied Psychology, 84(4), 467-483.

Maertz Jr, C. P., Griffeth, R. W., Campbell, N. S., & Allen, D. G. (2007). The effects of perceived organizational support and perceived supervisor support on employee turnover. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 28(8), 1059-1075.

Makanjee, C. R., Hartzer, Y. F., & Uys, I. L. (2006). The effect of perceived organizational support on organizational commitment of diagnostic imaging radiographers. Radiography, 12(2), 118-126.

Mart, Ç. T. (2013). Commitment to school and students. International Journal of Academic Research in Business and Social Sciences, 3(1), 336-340.

Mart, Ç. T. (2013). A passionate teacher: Teacher commitment and dedication to student learning. International Journal of Academic Research in Progressive Education and Development, 2(1), 437-442.

Mercurio, Z. A. (2015). Affective commitment as a core essence of organizational commitment: An integrative literature review. Human Resource Development Review, 14(4), 389-414.

Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61-89.

Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology, 78(4), 538-551.

Mohammed, S. S., & Shahin, O. (2020). Service quality perspectives in telecommunication sector: Trust and loyalty investigation. Amazonia Investiga, 9(28), 394-403.

Mohammed, S. S., Suleyman, C., & Taylan, B. (2020). Burnout Determinants and Consequences Among University Lecturers. Amazonia Investiga, 9(27), 13-24.

Mowday, R. T., Porter, L. W., & Steers, R. M. (2013). Employee-organization linkages: The psychology of commitment, absenteeism, and turnover. Academic press.

Newman, A., Thanacoody, R., & Hui, W. (2012). The effects of perceived organizational support, perceived supervisor support and intra-organizational network resources on turnover intentions: A study of Chinese employees in multinational enterprises. Personnel Review, 41(1), 56-72.

Organ, D. W., & Konovsky, M. (1989). Cognitive versus affective determinants of organizational citizenship behavior. Journal of Applied Psychology, 74(1), 157-164.

Panaccio, A., & Vandenberghe, C. (2009). Perceived organizational support, organizational commitment and psychological well-being: A longitudinal study. Journal of Vocational Behavior, 75(2), 224-236.

Payne, S. C., & Huffman, A. H. (2005). A longitudinal examination of the influence of mentoring on organizational commitment and turnover. Academy of Management Journal, 48(1), 158-168.

Poturak, M., Mekić, E., Hadžiahmetović, N., & Budur, T. (2020). Effectiveness of Transformational Leadership among Different Cultures. International Journal of Social Sciences & Educational Studies, 7(3), 119–129.

Rashid, C. A., Salih, H. A., & Budur, T. (2020). The role of online teaching tools on the perception of the students during the lockdown of Covid-19. International Journal of Social Sciences & Educational Studies, 7(3), 178.

Rashid, Z. A., Sambasivan, M., & Johari, J. (2003). The influence of corporate culture and organisational commitment on performance. Journal of Management Development, 22(8), 708-728.

Rayton, B. A. (2006). Examining the interconnection of job satisfaction and organisationl commitment: an application of the bivariate probit model. International Journal of Human Resource Management, 17, 139154.

Rhoades, L., Eisenberger, R., & Armeli, S. (2001). Affective commitment to the organization: The contribution of perceived organizational support. Journal of applied psychology, 86(5), 825-836.

Rousseau, D. M. (1989). Psychological and implied contracts in organizations. Employee Responsibilities and Rights Journal, 2(2), 121-139.

Saleem, S., & Amin, S. (2013). The impact of organizational support for career development and supervisory support on employee performance: An empirical study from Pakistani academic sector. European Journal of Business and Management, 5(5), 194-207.

Schein, E. (1980). Organizational Psychology, 3rd edn. Englewood Cliffs, Nj: Prentice Hall.

Serin, H. (2017). The role of Passion in Learning and Teaching. International Journal of Social Sciences & Educational Studies, 4(1), 60-64.

Serin, H. (2018). The use of extrinsic and intrinsic motivations to enhance student achievement in educational settings. International Journal of Social Sciences & Educational Studies, 5(1), 191-194.

Shanock, L. R., & Eisenberger, R. (2006). When supervisors feel supported: Relationships with subordinates’ perceived supervisor support, perceived organizational support, and performance. Journal of Applied psychology, 91(3), 689-695.

Shore, L. M., & Shore, T. H. (1995). Perceived organizational support and organizational justice. Organizational politics, justice, and support: Managing the social climate of the workplace, 149, 164.

SULICH, A. (2019). The Green Management. Vision, 2025, 10043-10049.

Thoits, P. A. (1983). Dimensions of life events that influence psychological distress: An evaluation and synthesis of the literature. In Psychosocial Stress (pp. 33-103). Academic Press.

Torlak, N. G., Kuzey, C., Dinc, MS., & Budur, T. (2021). Links connecting nurses’ planned behavior, burnout, job satisfaction and organizational citizenship behavior. Journal of Workplace Behavioral Health. Doi:10.1080/15555240.2020.1862675

Torlak, N.G., Demir, A. and Budur, T. (2021), “Decision-making, leadership and performance links in private education institutes”, Rajagiri Management Journal, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/RAMJ-10-2020-0061

Tsui, A. S., Pearce, J. L., Porter, L. W., & Tripoli, A. M. (1997). Alternative approaches to the employee organization relationship: does investment in employees pay off? Academy of Management Journal, 40, 1089–1121.

Tuzun, I. K., & Kalemci, R. A. (2011). Organizational and supervisory support in relation to employee turnover intentions. Journal of Managerial Psychology, 27(5), 518-534.

Viswesvaran, C., & Ones, D. S. (2000). Perspectives on models of job performance. International Journal of Selection and Assessment, 8(4), 216-226.

Wayne, S. J., Shore, L. M., & Liden, R. C. (1997). Perceived organizational support and leader-member exchange: a social exchange perspective. Academy of Management Journal, 40, 82–111.

Woo, B., & Chelladurai, P. (2012). Dynamics of perceived support and work attitudes: The case of fitness club employees. Human Resource Management Research, 2(1), 6-18.

Yildiz, Y., & Budur, T. (2019). Introducing environmental awareness to college students with curricular and extracurricular activities. International Journal of Academic Research in Business and Social Sciences, 9(3), 667-675.

Zaim, H., Demir, A., & Budur, T. (2020). Ethical leadership, effectiveness and team performance: An Islamic perspective. Middle East Journal of Management, 8(1), 42-66.

Zema, T., & Sulich, A. (2019). Relations in the interorganizational networks. International Journal of Social Sciences & Educational Studies, 6(1), 111-121.

Downloads

Published

01.06.2021

Issue

Section

Articles

How to Cite

Mohammed, S. S. (2021). Lecturer Support and Their Performance at Universities: Mediating Role of Commitment. International Journal of Social Sciences & Educational Studies, 8(2), 53-75. https://doi.org/10.23918/ijsses.v8i2p53

Similar Articles

1-10 of 265

You may also start an advanced similarity search for this article.