Development of Performance Management Concept in Higher Education Context
Keywords:
Performance Management, Performance Measurement, Performance Appraisal, Higher Education Institution, 360° appraisal, Balanced ScorecardAbstract
This paper aims to analyze the development and application of performance management in higher education institutions context and identifying the recent trends of Performance Management and their applicability for Higher Education Institutions by reviewing the literature. The literature shows a confusion of using the terms of Performance Management and Performance Appraisal interchangeably. The literature confirms the applicability of Performance Management in Higher Education sector, but it needs to be redefined and adapted to the vision and needs of the universities. The recent trends of Performance Management are 360° appraisal and Balanced Scorecard the literature confirms and recommends their applicability in Higher Education Institutions. Performance Management enables the universities to improve the overall performance to achieve its goals and the outcomes need to be employee satisfaction, motivation and commitment and to help the university understand job performance through measures, and individuals rewarded and recognized through an accurate and constructive feedback.
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