DEMIR, Ahmet. A Benchmarking of Service Quality in Telecommunication Services: Case Study in Kurdistan Region of Iraq. International Journal of Social Sciences & Educational Studies, [S. l.], v. 5, n. 3, p. 216–231, 2019. DOI: 10.23918/ijsses.v5i3p216. Disponível em: https://ijsses.tiu.edu.iq/index.php/ijsses/article/view/589. Acesso em: 14 feb. 2025.